Privacy & Security

Xe6 Privacy Policy — How Your Information Is Protected

Your personal information is completely secure on the xe6 platform. In this privacy policy, we clearly explain what data is collected, how it is used, and how it is kept safe.

Updated: January 2026
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Language: English

Your Rights:
You have the right to request access to, correction of, or deletion of your personal information. Please contact our support team.


How We Protect Your Privacy

The measures we follow to protect your data on xe6.

End-to-End Encryption

All your personal information and payment data is protected with 256-bit SSL encryption. No third party can read this data.

No Data Sales

We never sell your data to third parties. Your data is used solely to provide xe6 services and for no other purpose.

Secure Data Storage

Your data is stored on secure servers. Regular backups and security audits ensure data integrity at all times.

Identity Verification

Xe6 uses robust authentication methods to secure account access. Two-factor security is in place to prevent unauthorized entry.

Personal Privacy

Your gaming history, payment details, and personal information are kept strictly confidential. No other user can access this information.

Right to Erasure

You can request deletion of your stored data at any time. We are obligated to comply unless there is a legal requirement to retain it.


About this document: This Privacy Policy applies to all services on the xe6 (xe6.bio) platform. By using the platform, you agree to this policy. Please read it carefully in full.
1

Scope & Applicability

Xe6 is a trusted online gaming and entertainment platform built specifically for users in Bangladesh. We believe privacy is a fundamental right for every user, and that belief is the foundation of our privacy policy.

This Privacy Policy explains in detail — what personal information is collected when you use the xe6 platform, how and for what purposes it is used, with whom it may be shared, and what measures we take to keep your data secure.

This policy applies equally to the xe6.bio website, mobile app, and all xe6 services. When you register on the xe6 platform or begin using our services, you automatically Privacy Policy You will be considered to have accepted the changes.

Language: This Privacy Policy is written in Bengali and is governed by the laws and customs of Bangladesh. In the event of any discrepancy between the Bengali version and any other language version, the Bengali version shall prevail.
2

What Information Is Collected

The xe6 platform collects only the information that is necessary. No unnecessary data is requested. We collect two types of information — what you provide directly and what is generated automatically as you use the platform.

Information You Provide Directly:

  • Identity Information: Full name, date of birth, National ID number (for KYC verification).
  • Contact Information: Mobile number, email address (where applicable).
  • Financial Information: Mobile banking number (Mobile Banking, Nagad, Rocket), transaction history.
  • Account Information: Username, password (stored in encrypted form).
  • Communication Records: Records of chats or other communications with the support team.

Automatically Collected Information:

  • Device Information: Device type, operating system, and browser version.
  • Log Data: IP address, login time, and time spent on the platform.
  • Gaming Data: Game history, bet amounts, and win/loss records.
  • Cookies & Tracking: Session cookies and performance tracking data.
Data Type Purpose Mandatory?
Name & Date of Birth Age Verification & Identity Confirmation Yes
Mobile Number Account Verification & Payment Yes
NID / Passport KYC Verification (for Withdrawals) Yes, for withdrawals
IP Address Security & Fraud Prevention Automatic
Gaming History Responsible Gaming Monitoring Automatic
3

How Your Information Is Used

Xe6 uses collected data only for specific, legitimate purposes. Your information is never used for commercial advertising or unrelated purposes. It is used solely for the activities listed below.

  • Account Management: Creating, verifying, and keeping your account secure.
  • Payment Processing: Successfully processing deposits and withdrawals.
  • Customer Service: Resolving your issues and providing support.
  • Security Assurance: Prevention of fraud, money laundering, and unauthorized access.
  • Legal Obligations: Complying with applicable laws and regulatory requirements.
  • Service Improvement: Improving platform performance and user experience.
  • Responsible Gaming: Monitoring gaming behavior to identify harmful gaming patterns.
  • Personalised Services: Providing offers and promotions tailored to your preferences.
Our Commitment: Your information will never be sold to advertising companies, data brokers, or any other third party. That is xe6's commitment.
4

Data Sharing & Disclosure

Xe6 does not generally share your personal information with third parties. However, there are limited circumstances where sharing may be necessary. Those cases are clearly outlined below.

  • Payment Processors: Necessary information is shared with Mobile Banking, Nagad, and Rocket to process transactions.
  • Technology Partners: Technology service providers that support platform operations, all operating under strict confidentiality agreements.
  • Legal Authorities: Upon court order or at the request of a regulatory authority under the laws of Bangladesh.
  • Fraud Prevention: A limited amount of data may be shared with fraud detection services.
Never: Your information is never shared with advertising companies, data brokers, social media platforms, or any other third party without your consent.

Every third party with whom data is shared is bound by xe6's strict confidentiality agreements and may use that data only for the specified purpose.

5

Cookie Policy

The xe6 platform uses cookies to enhance your experience. Cookies are small text files stored in your browser that help remember your session and keep the platform running smoothly.

  • Essential Cookies: Essential for maintaining login sessions and security. Disabling these cookies will prevent the platform from functioning properly.
  • Performance Cookies: To understand which parts of the platform are used most, so we can improve our services.
  • Functionality Cookies: To remember your language preferences and other settings.

You can control or delete cookies through your browser settings. However, disabling certain cookies may limit the functionality of the platform.

Cookie Consent: When you first visit the xe6 platform, you will be given the option to consent to the use of cookies. Without consent, only essential cookies will be active.
6

Data Retention Policy

Xe6 does not retain your data longer than necessary. Different types of information have different retention periods.

Data Type Retention Period Reason
Account Information For the duration of the account + 5 years Legal Requirements
Transaction Records 7 years Financial Regulatory Obligations
KYC Documents 5 years AML Policy Compliance
Support Chat Logs 2 years Service Quality Improvement
Log Files 90 Days Security Analysis

Upon expiry, data is securely deleted or anonymised so that individuals can no longer be identified.

7

Your Rights

As an xe6 platform user, you have important rights over your personal information. We respect these rights and are committed to helping you exercise them.

Right to Access

You have the right to know what information we hold about you.

Right to Rectification

You may request correction of any inaccurate or incomplete information.

Right to Erasure

In certain circumstances, you may request that your data be deleted.

Right to Restrict Processing

In certain cases, you may request that the processing of your data be restricted.

Right to Data Portability

You can request a copy of your data in a structured format.

Right to Object

You may object to the processing of your data for specific purposes.

To exercise any of these rights, please contact the xe6 support team. We typically respond to your request within 30 business days. In certain cases, legal obligations may prevent us from deleting specific information.

How to Submit a Request: You can submit any request related to your rights by emailing [email protected] or via live chat. You will need to verify your account identity when making a request.
8

Protection of Minors

The xe6 platform is intended for individuals aged 18 and above. We never knowingly collect or store information from minors.

  • Age is verified at the time of registration. Accounts created with a false age will be closed.
  • Age is verified through the KYC process.
  • If any minor's information is collected inadvertently, it will be deleted immediately.
  • If parents believe their child is using xe6, please contact our support team.
Important: If you suspect a minor you know is using xe6, please contact us. We will take prompt action.
9

Third-Party Services & Links

Xe6 works with trusted third parties for payment processing, game software, and security services. These third parties may have their own privacy policies.

  • Payment Gateway: Mobile Banking, Nagad, and Rocket each adhere to their own security standards.
  • Game Software Provider: Licensed and reputable gaming software companies.
  • Analytics Services: For platform performance monitoring — no personally identifiable information is shared.

Xe6 is not responsible for the privacy practices of third parties. Their own policies apply when you use their services.

10

Privacy Policy Updates

Xe6 may update this privacy policy from time to time. For any significant changes, you will be notified via a platform notification or a message to your registered mobile number.

  • The date of any changes will always be noted at the top of this page.
  • Continued use of the platform after a new policy is published will be considered acceptance of the updated terms.
  • Previous versions are available upon request from the support team.
  • If you find the updated policy unacceptable, you will have the opportunity to withdraw your balance before closing your account.
Update Notifications: For significant changes to the Privacy Policy, we will notify you at least 30 days in advance so you have the opportunity to make an informed decision.
11

Security Measures

Xe6 follows industry-leading security standards to keep your data safe. Our security team monitors the platform 24/7 and is ready to respond to any threat without delay.

  • SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
  • Password Hashing: Your password is never stored in plain text — only an encrypted hash is stored.
  • Regular Security Audits: Regular penetration testing is conducted by third-party security experts.
  • Firewall & DDoS Protection: Advanced firewall and cyber attack prevention systems are active.
  • Two-Factor Authentication (2FA): Option to add an extra layer of security to your account.
  • Suspicious Activity Alerts: Instant alerts are sent for any unusual login activity or transactions.

In the event of a security breach, xe6 will notify affected users within the legally required timeframe and take all necessary protective measures.

12

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact the xe6 data protection team. We are committed to responding to all inquiries promptly and thoroughly.

  • Email: [email protected] — responses are typically sent within 24–48 hours.
  • Live Chat: Click the chat icon on the platform for instant help.
  • Data Protection Request: Submit a request to view, correct, or delete your data through support.
Support Hours: Our customer support team is available 7 days a week, 24 hours a day. Feel free to reach out for any privacy-related concerns.

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